Get in touch with us on 01892 616 142
"Restored my faith in Dentists, would highly recommended"
"I visited Lower Green Dentisit for the first time last weekend and it was absolutely fantastic.
I had a really bad experience 25yrs ago with a dentist and developed a phobia of dentists and I haven't visited one since.
I had a really bad experience 25yrs ago with a dentist and developed a phobia of dentists and I haven't visited one since.
Charlotte and Sam were brilliant, put me completely at ease, talked me through all the checks they were going to do with my teeth and gums,and carried out a check up without any issues.
They have completely restored my faith in Dentists and I can't recommend them enough, a brilliant place and very caring and knowledgeable staff."
If you are not happy...
We are here to listen to all your feedback and welcome it all as this is how we can learn and grow as a practice. We promise to:-
- Listen to your concerns
- Write to you it acknowledge receipt of your complaint, within 3 days
- Fully investigate the events or issues you raise, liaising with all staff members involved, write to you with our findings, usually within 10 working days (or, if it is not possible to properly conduct the investigation within this time, we will write to explain the cause of its delay and provide you with the date by which our investigation will be concluded)
- Provide you with an apology
- Provide you with an appropriate remedy
- Treat you with respect and courtesy throughout
- Learn from the issues raised by your complaint, in order to prevent its repetition.
The Dental Complaints Service (DCS) Stephenson House 2 Cherry Orchard Road Croydon CR0 6BA UK local rate 0345 222 4141 From London 0207 887 3800 www.dentalcomplaints.org.uk